Fizz Home Internet is actually Vidéotron’s Home Internet. You even get a Vidéotron IP address. It’s a rock-solid connection. The speed is constantly more than promised. There is no throttling at night when everybody streams Netflix all at once.
Fizz Home Internet is available in Vidéotron’s service area (Québec province and in some parts of Ontario like Clarence/Rockland, Alfred, Limoges, Hammond, etc.)
Download/Upload speeds (Mbps) and monthly prices
30/10 Mbps —> $39
100/30 Mbps –> $45
400/50 Mbps –> $49
500/50 Mbps –> $54
940/50 Mbps –> $65 –> $60
If you have a grandfathered plan or are still on Beta pricing, be careful not to lose it if you make changes. You won’t be able to go back.
– – – – –
The Bandwidth is UNLIMITED.
A Wi-Fi modem/router rental is included at no extra cost. For speeds up to 400 Mbps It’s a Hitron CODA-4680. For the 500 Mbps and the 940 Mbps plans it’s a different newer Hitron modem: Coda-5610Q (Wi-Fi 6).
Auto-installation is FREE: a technician will bring your modem and verify that your cable connection works properly. All the instructions needed come with the modem and are clearly spelled out. VIP-installation is $60 and unnecessary: complete installation and configuration by a technician.
FAQ
Does Fizz throttle uploads?
There is no download throttling. The traffic management for Uploads is done by Vidéotron at the Network level. It’s the same for any 3rd party reseller that operates on the Vidéotron Network. It only applies to upload speeds of 20 Mbps and more to deal with abusive customers. Fizz’s Internet traffic management policy Vidéotron’s Internet Traffic Management Policy Vidéotron (Fizz) is known for managing their network well by splitting their nodes long before there are too many customers that could cause congestion.
Can I use my own modem and router?
No, you can not use your own modem, only the one supplied for Free by Fizz but you can use your own router. Just put the Fizz modem in bridge mode.
Does the Fizz modem contain an Puma chip?
Yes, the modem supplied by Fizz like millions of other modems used in the United Kingdom and in North America contains an Puma chip which has been reported as suffering from buffer bloat. If your household consists of many people that use heavy bandwidth applications all at once, you should look at another Internet service provider. But it seems most of them in Québec use modems with a Puma 5/6/7 chip. If you are a serious online gamer, using an Ethernet connection instead of Wi-Fi for your gaming rig will diminish latency peaks.
Should I cancel my current provider first?
No, get Fizz, then when everything is set up and running to your liking, cancel your old provider. That is also true even if you currently have a cable provider. The two services can run for a while on the same cable.
Statistics: Posted by Temporel — May 29th, 2025 5:58 am
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